Connecting Your Account

Fanbase Intel
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01 The Process Step by step
01Enter Your Credentials
You enter your Instagram username and password. This authenticates your account directly with Instagram. We do not log in to your app or store your credentials.
02Establish A Connection
We sign in to Instagram over an encrypted connection. Instagram sees a login from a new location and may run an extra security check to confirm the new login location from the Netherlands.
03Instagram Runs Its Security Check
Depending on your account settings, you’ll get a 2FA code sent to your phone, email, or authenticator app. You may also get a notification about a login from the Netherlands.
04Enter Your Code Or Approve Login
Enter the 2FA code sent to you. You might have to approve the new login from the Netherlands. That’s our secure mobile proxy location. It’s expected, and you select “This Was Me.”
05Your Account Establishes A Connection
Instagram issues a secure session and the system sets things up in the background. This part takes 30-60 seconds, it’s working, not frozen. Once it’s done, your account shows as Active.
02 Your Data Security & privacy

Security & Privacy

Encrypted Passwords
Your password is stored with strong encryption, never in plain text. It’s never displayed or visible to our team.
Codes Are Never Stored
Your 2FA codes are one-time codes that go straight from Instagram to you. You enter them yourself, and they expire quickly.
Instagram’s Security
The security check comes from Instagram, not us. We never see or handle your codes. That exchange stays between you and Instagram.
03 Technical Questions Before you connect

Before You Connect

No, and no tool that does this can be. Instagram’s official Graph API doesn’t expose these actions at all, so there is no public API product that performs them.

Fanbase Intel makes a direct app-level connection instead. It authenticates the same way the Instagram app on your phone does, by registering a consistent device for your account and signing in through Instagram’s own mobile endpoints. There’s no browser automation and no screen-scraping.

Two things by default. It views stories, and it likes stories, from people who follow the artists you choose to target.

Post likes are a third action. They’re optional and you decide whether they run.

That’s the whole list.

No. None of those run on any client account, and they never have.

We never follow, never unfollow, never comment, and never send DMs on your behalf. New fans come from people seeing your name in their story views and choosing to follow you. Not from following them first and hoping they follow back.

Deliberately slowly. A typical day runs around 250 story likes and 800 story views, spread right across the day so the pace reads like a person using the app rather than a script running flat out.

That sits well below Instagram’s own thresholds, which is the whole point. Every single action is counted in your reports, so you never have to take our word for the pace. You can check it yourself.

Two things, both tied to your account only.

  • A session. The cookie and device profile Instagram returns when you sign in. This is what keeps you connected so the tool isn’t logging in over and over, and it’s the same thing your own phone stores after you sign in once.
  • Your password, encrypted at rest. AES-256 with authenticated encryption, with the key held outside the account record. It’s never displayed anywhere, and it’s never visible to our team.

There’s no OAuth token, because there’s no OAuth grant involved in this kind of connection.

No. Every account gets its own dedicated residential proxy, so your session always comes from one consistent IP rather than a shared data centre pool.

That’s a large part of why accounts stay connected instead of getting bounced.

Yes. You enter the code once when you connect, and we don’t need it again unless Instagram forces a full re-login.

Your codes go straight from Instagram to you. We never see them and never store them.

No client account has been banned as a result of the tool, and the software has been running for over six years.

What we won’t do is promise you what Instagram will do on any given day, because nobody honestly can. That’s exactly why the pace stays well under their thresholds and why every account gets its own dedicated IP rather than sharing one.

The honest way to think about it is flying. Can a plane crash? Yes. Is turbulence unpleasant? Also yes. Everyone still gets on the plane, because the alternative takes ten times as long.

Once you’re done using Fanbase Intel we remove your account from our system. That applies after a free trial too, not just paid accounts.

No. It’s a routine security notice and all you do is open the app and tap Dismiss or This Was Me. You get the same warning from any new IP, or when a bandmate or manager logs in from somewhere else.

There’s a reason Instagram does this. Roughly one in five accounts on the platform is a bot, and this prompt is one of the ways they get weeded out, because a bot won’t open the app and confirm. Accounts that never confirm eventually get marked inactive and removed. In March, Instagram cleared out around 25 million of them.

So the prompt isn’t a problem. Confirming it is the good outcome.

You’ll gain new fans, and you’ll also get producers, DJs, managers and labels landing on your page, because the people we reach are already following artists like you.

What we can’t do is control what they do once they get there. Reach puts the right people in front of your profile. Your content is what makes them stay.

Twenty to thirty at a time, thirty at the most. Most accounts land in the high twenties.

A source is an artist whose fans we engage with on your behalf. Enough sources keeps the engine finding fresh fans so growth never stalls, and capping it at thirty keeps every source a close genre match.

Over time the weaker ones drop to the bottom of Best Sources. That is your cue to swap them out.

How many people follow you, or like your posts, after we engage with them. We view and like their stories, some of them check out your page, and a share of those follow or like back.

Out of 100 story attempts, 4 people following back is a 4% follow-back rate, and 8 liking back is an 8% like-back rate.

Follow-back tells you who is becoming a fan. Like-back tells you who is actually engaging. Your best sources score well on both, and anything low on both is worth swapping out.

Ten thousand to fifty thousand followers. Upcoming artists in your genre, not headliners.

An engaged audience, meaning comments and story replies rather than follower count alone.

Posting consistently, at least once or twice a week.

Playing shows and releasing music. Active artists have active fans.

Yes. Support runs on WhatsApp and you get a reply from a person, not a ticket queue. Happy to jump on a call too.

You also get in-depth reports where every action and every new fan is tracked, so you can check the numbers yourself.

Still Stuck?

If you’ve worked through the steps above and your account still won’t connect, reach out to support and let us know:

04 Troubleshooting Common issues

Common Issues

That’s normal, not an error. Instagram sends a 2FA code any time it sees a login from a new place. Grab the code from your text messages, email, or authenticator app and enter it.

If you have a choice of methods, pick the one you can access fastest.

  • Double-check for typos, extra spaces, or caps lock.
  • If you recently changed your Instagram password, use the new one.
  • Try logging into the Instagram app directly to confirm the password works, then come back and connect.
  • Check the right place. Instagram sends it to whichever method your account has set up (text, email, or authenticator app), not always your phone.
  • Give it a minute; texts and emails can lag.
  • Check spam or junk if it’s an email code.
  • If you use an authenticator app, the code is already in the app. You don’t wait for anything, just open it and read the current code.
  • Make sure you’re logged into Instagram on the phone you expect the approval on.
  • Open the Instagram app directly. The “Was this you?” prompt sometimes appears inside the app rather than as a notification.
  • If it still doesn’t show, cancel and try connecting again to trigger a fresh request.

This is the normal background setup finishing. Give it a moment, and don’t hit connect repeatedly, as that can restart the whole check.

If nothing happens after a couple of minutes, refresh the page and check whether your account already shows as connected before trying again.

Instagram temporarily paused new logins on your account, usually after several quick attempts. Wait a bit before trying again rather than retrying immediately, because repeated attempts extend the wait.

Coming back a little later almost always clears it.

Instagram periodically ends the session for security, the same way it sometimes logs you out on your own phone. When you see this, just reconnect and enter your code again.

Nothing broke and your account is safe; it’s a routine re-verification.

Instagram occasionally adds an extra confirmation step. Follow whatever it asks (confirm a code or approve the login).

If it points you into the Instagram app, complete the step there, then come back and connect again.